Terms & Conditions
Welcome to Carbonize. These Terms & Conditions govern your use of our website and the purchase of products available through our online store. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue using our website.
Using Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights of other users or the operation of the website. Any attempt to misuse the website, gain unauthorized access, introduce malicious software, or disrupt its functionality is strictly prohibited. Carbonize reserves the right to suspend or terminate access to users who violate these terms.
Product Information
We make every effort to ensure that all product descriptions, specifications, pricing, compatibility details, and images are accurate. However, occasional errors or updates may occur. Product images are provided for reference purposes and may differ slightly from the actual product due to lighting, screen settings, or manufacturing updates.
Carbonize reserves the right to correct any inaccuracies, modify product information, or discontinue products without prior notice.
Vehicle Compatibility
Many of our products are designed for specific vehicle makes, models, and production years. It is the customer’s responsibility to verify compatibility before placing an order. If you are unsure whether a product is suitable for your vehicle, we recommend contacting our team before completing your purchase.
Orders
Placing an order does not guarantee acceptance. Once your order is received, we will review payment, product availability, and order details before processing it. Carbonize reserves the right to refuse or cancel any order due to pricing errors, unavailable stock, suspected fraudulent activity, or any other legitimate reason.
If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.
Pricing & Payments
All prices displayed on our website are subject to change without notice. While we strive for accuracy, pricing errors may occasionally occur. If an incorrect price is identified, we will contact you before processing the order.
Payments must be completed through one of the secure payment methods available during checkout.
Shipping & Delivery
Estimated delivery times are provided as a guide only and may vary depending on product availability, courier services, customs clearance, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. Carbonize is not responsible for delays or additional costs resulting from incorrect delivery details.
Installation
Professional installation is recommended for all carbon fiber automotive components. Carbonize is not responsible for any damage, injury, or additional costs resulting from improper installation, misuse, or unauthorized modifications.
Warranty
Where applicable, warranty coverage is limited to manufacturing defects only. The warranty does not cover damage caused by improper installation, accidents, misuse, normal wear and tear, racing use, or unauthorized modifications.
Warranty claims may require proof of purchase and supporting photographs before assessment.
Intellectual Property
All content available on this website, including logos, branding, product descriptions, graphics, images, and website design, is the property of Carbonize unless otherwise stated. No material may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Carbonize shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.
Changes to These Terms
Carbonize reserves the right to update these Terms & Conditions at any time. Any changes become effective immediately upon publication on this website. Continued use of the website indicates your acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact our team.
General Inquiries
inquiries@carbonize.com.au
Accounts
accounts@carbonize.com.au