Frequently Asked Questions
Do your carbon fiber parts fit my vehicle?
Each product is designed for specific vehicle makes, models, and production years. Please check the compatibility information on the product page before ordering. If you’re unsure, contact our team and we’ll help confirm the correct fit.
Are your products made from real carbon fiber?
Yes. We offer high-quality carbon fiber automotive parts designed for durability, lightweight performance, and a premium finish. Product specifications are listed on each product page.
How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout. Tracking information will be provided once your order has been dispatched.
Do you ship internationally?
Yes, we ship throughout Australia and to selected international destinations. Shipping availability and costs are calculated during checkout based on your delivery address.
Can I return a product if it doesn't fit?
Returns are accepted on eligible products that are unused, uninstalled, and in their original condition. Please review our Return & Refund Policy or contact us before returning any item.
How can I contact Carbonize?
You can reach our team by emailing inquiries@carbonize.com.au for general inquiries, sales@carbonize.com.au for product and order questions, or accounts@carbonize.com.au for billing and account-related assistance. We’re happy to help with any questions you may have.